Terms and Conditions

Terms and conditions of HelpEssentials / WvanWeelden Consultancy, chamber of commerce number: Rotterdam 55756468

All offers, sales, downloads, agreements and information are subjected to the General Terms and Conditions of ICT~Office, General Module, Module 1, Module 2, registered at the Chamber of Commerce Midden-Nederland with number 30174840. All terms and conditions may be changed without notice.

By using this site you agree to the privacy policy and the terms and conditions.

Support

We strive for 100% customer satisfaction. If you have any questions, problems or remarks, let us know.

Script licensing

When you buy a script license you get a non-exclusive, non-transferable license. You may use this script for projects of your company only. If you want to use a script on the project of another company, for instance when you provide consultancy, you must purchase a license for every client for whom you want to use the script.

​Screen layout licensing

When you buy a script license you get a non-exclusive, non-transferable license. You may use the screen layout in all the projects of your company.

You may not use your license to use the layout for any project that you create for your clients. If you want to use a layout for a customer, you need to purchase a license for every customer.

Return policy

All purchases have a 30 day money back guarantee. Contact us if you need a refund.

Payment options

I offer two payment options. You can choose to pay directly using the secure payment terminal and the download buttons presented on my site. This payment method supports all major credit cards and PayPal. You will receive an invoice after payment for your administration.

Alternatively you can pay after receiving an invoice. You can then use a bank transfer or a PayPal transfer. If you want to use this payment method, contact me and specify the products you want.

Warranty

All purchases come with a 3 month limited warranty. Within this time you are eligible to free updates that fix issues that impede the intended working of the product. More information about warranty is available in the General Terms and Conditions of ICT~Office, General Module, Module 1, Module 2, registered at the Chamber of Commerce Midden-Nederland with number 30174840.

Taxes

Taxes apply to all prices on this site. How much tax applies to your purchases depends on the country you live. Please note that my service is aimed at enterprises only. By purchasing a product you declare to purchase a product for an enterprise.

Country / Amount of tax Companies
Netherlands 21%
European Union 21%*
Other 0%

* Note for corporations in the European Union other than the Netherlands: When using the direct download you will be charged 21% VAT because I cannot automatically check your VAT-number. To get your purchase at 0% VAT, contact us with the product you require and your VAT-number. We can make an invoice that exempts you from the 21% VAT.

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